http://www.cybercafe-software.org/Images/logo.gif http://www.provisio.com/ http://www.provisio.com/ http://www.provisio.com/ en-US PROVISIO 9264 We have many terminals running SK 6.8. I would like to upgrade these to SK 7. Is there a charge for the update? Will we need to relicense/activate our existing terminals? Would it be possible to roll all of our 6.8 licenses into a single 7 license? Thanks, Paul http://www.provisio.com/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=9264 3/12/2010 11:30 PM pcousineau 9263 My start page contains a jpeg from the web. How can I enable Sitekiosk to allow this to load ? I am getting an unauthorized function call error. I tried adding the url of jpg to the access list. There is nothing in the log file indicating why I am getting the error. http://www.provisio.com/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=9263 3/12/2010 9:41 PM Anonymous 9262 Receive the following error when trying to upgrade a machine from 6.2 to 7.0: "Error 1904.Module C:\Program Files\SiteKiosk\SiteCafeClient.dll failed to register. HRESULT -2147024769. Contact your support personnel." http://www.provisio.com/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=9262 3/12/2010 8:40 PM tcadmin 9261 We are running SiteKiosk and it regularly hangs up. I need some direction as to how to determine the problem. The windows login screen will be showing on the computer; however, the CTRL-ALT-DEL key combination will not work (as if it has been disabled). The user must restart the machine each day. http://www.provisio.com/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=9261 3/12/2010 7:07 PM jhutchinson@bnd.com 9260 Hi, I cannot get remote desktop to work via Site Remote. I keep receiving a cannot connect message as attached to this email. I have followed these instructions - http://www.microsoft.com/windowsXp/using/mobility/getstarted/Remoteintro.mspx to no avail & have tried alternative remote support software such as Team Viewer which allows me to connect flawlessly. Do you have any recommendations for troubleshooting this? Regards Craig http://www.provisio.com/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=9260 3/12/2010 6:30 PM support@topscreenmedia.com